After multiple attempts to secure a BTO flat on their own, Sebastian and his fiancée Joline decided it was time to try a different approach. Following a recommendation from a friend, they engaged Propseller. With the help of Florence, their dedicated buyer’s agent, they not only found the perfect HDB unit, but also managed to negotiate $30,000 off the asking price—far exceeding their expectations.
Find out how they did it below:
Sebastian and his fiancée, Joline, are the proud owners of a newly purchased resale flat—a milestone made possible after an exceptional experience with Propseller.
Difficulties with Securing BTO and Resale Options
The couple had previously tried their luck with BTO and resale applications, but after 8 to 10 unsuccessful attempts to secure a queue number, they decided to focus on the resale market.
The journey began with a suggestion from a close friend, who advised them to engage a buyer’s agent to handle the complexities of paperwork and negotiations. Taking this advice, Sebastian and Joline turned to Propseller and were introduced to Florence and her team. What followed was an experience that exceeded their expectations.
“Compared to other agents we’ve encountered, Florence was on a completely different level,” shared Sebastian. Rather than simply listing available units, Florence took the time to understand the couple’s specific needs and preferences. By meticulously applying these criteria, she curated a list of suitable options and guided them to their dream home.
What stood out most to Sebastian and Joline was Florence’s sincerity and honesty. During house viewings, Florence didn’t hesitate to offer her genuine opinion, even if it meant advising them to avoid certain properties. “I remember visiting a unit that just didn’t feel right. Before we could say anything, Florence gave us a big ‘X’ and shook her head,” Sebastian recalled. “That’s when we knew we had made the right decision to engage her.”
$30,000 Reduction in Property Price After Skillful Negotiations
When the couple found the property they loved, Florence’s negotiation skills were nothing short of remarkable. Initially estimating a $10,000 reduction in price, she ultimately secured a $30,000 discount—far exceeding their expectations. “The difference was significant, and we were overjoyed,” said Sebastian.
Throughout the process, Florence and the Propseller team demonstrated professionalism, efficiency, and dedication. From managing inquiries to negotiating terms, every step was seamless and well-organised. Reflecting on the experience, Sebastian said, “This was our first home purchase and the first agent we worked with. The entire journey was so smooth and positive. Words cannot fully express our gratitude to Florence, the team, and Propseller.”
Sebastian and Joline’s story underscores Propseller’s commitment to delivering exceptional service, personalised support, and outstanding results for its clients—making every step of the property journey a memorable one.
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Charlene Ang 