Andrew found a property agent on Propseller and was quickly wowed by his agent’s dedication. This agent understood his needs perfectly and got him 3 offers within a month. That’s not all – this agent also worked hard and succeeded to bump up Andrew’s rental price. All in all, Andrew’s a happy camper. Read his story below!
- Name: Andrew C.
- Deal side: Landlord
- Property Type: HDB
Searching for an agent: I was NOT expecting the super quick response I got from Propseller
I was on the hunt for a property agent and I stumbled upon Propseller after a Google search. After submitting an enquiry, my phone rang almost immediately. Honestly, I did not expect the team to get in touch with me so quickly. Extra brownie points for them!
After hearing my requirements, Propseller told me that this agent, Zola, was a good fit. Again, I didn’t have to wait long. Zola contacted me on the same day and we set up an appointment to meet a week later.
My favourite thing about Zola: He sent me constant updates
The thing I needed most which I didn’t always get from previous agents, was constant updates. Like how many people enquired? What was their feedback on it? When is the viewing? What did they say after the viewing?
Staying up to date is the landlord’s biggest requirement from his agent, and Zola did exactly that perfectly. His responses weren’t monosyllabic, they were warm, comprehensive, detailed and long updates with real feedback that kept me in the loop for what was going on, and this hasn’t always been my experience with others.
Zola was 100% clear on my requirements
Full disclosure: I had some pretty stringent requirements that I was not willing to budge on. Among other things, I didn’t want to furnish my house. Thankfully, Zola understood all my requirements perfectly; he didn’t try to convince me to change my mind.
Zola was also familiar with the area where my flat was located, which was a huge bonus. He lived in the same estate and he had a relative who stayed nearby as well.
Within a month, Zola had arranged for 3 viewings. I got 3 offers out of those viewings, so needless to say, I was happy with his performance.
Zola went the extra mile and helped me bump up my rental price
That’s not all… Zola also went the extra mile and helped me push for a higher rental price than I had asked for.
I originally gave Zola a range I was expecting from the property. Zola took my upper limit and increased the rent by a further $100 and successfully got me an offer I liked. He definitely didn’t need to do this considering his commission would have only increased by $50 whereas my profit would have increased by $1200 a year, but he still worked towards my interest above all else and I appreciate his dedication.
As if that wasn’t enough, Zola also assisted in my handover…
Once the deal was confirmed, Zola also helped me with the handover process. Again, he went out of his way and made the handover process as smooth as it could’ve been for me.
I don’t have a single bad word to say about Zola
Honestly, I don’t have any negative feedback about Zola. He’s great at his job; he also got me a tenant within a short period of time and he bumped up my rental price. I’m happy with how he performed!
Overall, I’d say that Zola is a hard-working and professional property agent. I like that he constantly gives his clients updates so that they’re kept in the loop. He’s also warm and understanding; I highly recommend him as an agent.
If you’re a landlord trying to rent out your property, you should definitely check out Propseller. You don’t have to run yourself ragged reading blogs and forums… simply use Propseller to find your perfect agent!
The next success story can be yours.